Dragon-I is pretty much all-around bad. Went in for dinner last night with a group of 6 people. Right away you notice that the setup is awful and cramped with no clear walking lanes. The service wasn't much better. Our waitress didn't know the menu, consistently forgot things, and would leave us completely unattended for 30 minute stretches. The food was just ok. The egg rolls were decent but the pho was completely devoid of flavor. Nobody at my table especially enjoyed their food and the word "bland" was thrown around quite a bit, which is shocking when you consider we were eating sweet and sour chicken and pad thai.
I would avoid this place until they get their act together.