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http://www.openvoc.eu/poi#funnyReviews
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  • Having just moved to Phoenix and recently purchasing a used Toyota 4Runner, I needed a go-to repair shop in town. I chose Deer Valley Car Care because of my in-laws who take their cars here and have great things to say about them. I brought my 4Runner in for an oil change two days after purchasing it. Erin and Tony were extremely pleasant when I was there to check in and drop off my keys. I had a list of things I wanted checked out but most of it was already included in their standard oil change service. In addition, I had an airbag light on, cruise control and horn did not work and I had a rattling sound in my front driver side tire. After about an hour I got a call that my car was done. I went in and discussed what they had found. Tony was extremely informative about what issues there were with the car and what the cost for repair would be. At no point did I feel pressured or like I was being lied to. He even told me what repairs could wait (some mechanics will try to up-sell you and make every little repair seem urgent). They also fixed the rattling sound in my front tire free of charge! After doing my research I found that the quote I received from Deer Valley Car Care was honest and very competitive so I called back to schedule the maintenance. The one and only reason I am giving four stars instead of five is they forgot to put air in my tires during the oil change. Not a big deal since I live near a QT with free air. UPDATE: I have been back to Deer Valley Car Care twice since I wrote this review and the service is good enough to cancel out the miss on tire pressure and bump their rating to a five! I will be a long-time customer here.
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