I like the Mary Brown's franchise and the lack of grease in their chicken but the taters are the star! This location was my go-to in Brampton until the owner went on vacation. Food and service are amazing unless younger staff are at the front who don't run the kitchen well and have poor customer service skills. Two recent visits included cold chicken, not spicy chicken when ordered, paltry quantities, and a looong delay. It is frustrating to watch multiple other orders precede yours and just be told "it's coming" - it better be since I paid for it - while the staff socialize with friends who showed up unexpectedly. Priorities. The paying customer comes first. I still visit this location but now I leave depending on the person at the counter.