Went with Acrilics that were done elsewhere that still looked perfect and asked for cuticle removal and gel on top of the whole thing, even though it would be a bump it was ok. The guy started by cutting my perfect Acrilics nails taking them off (hurt like hell) the owner/manager came by saying "beauty hurts hahaha" I asked why he was removing, I did not understand what he said, then when he was done with the cuticles, he brought he gel colors for me to choose and I said that I did not want to put gel anymore because he had already removed the nails and now I just wanted regular polish. The owner/manager came back and they both started insisting that I had to do the gel and I finally said NO! And explained that I did not get what I wanted in the first place so I wanted the simplest thing. So they accepted - after lots of insistence - and for the first time ever I did not tip. Will never go back, never recommend to anyone. Horrible.