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  • After being involved in an accident in early October, I chose Impact Auto Body to perform the repairs on my vehicle. I've waited until now to post this review for 1 specific reason- to ensure all repairs were performed properly with no latent problems. Impact Auto Body is the best repair facility I've ever dealt with. The original quote was very comprehensive and performed quickly and professionally. When I dropped the car off Monday morning, I was told the expected time frame for completion, same as Bob told me when received the estimate. I received 3 calls throughout the week to update me on the status of the repairs and the anticipated completion time, estimated to be late on a Friday afternoon. I received the last call around 3:00 Friday, letting me know that the car would be ready for pickup in 45 minutes. I arrived at 4:00 to a fully repaired vehicle looking as good as new. Negatives- None. Positives- Front office was fantastic. Friendly, personable and efficient. Bob was dead on with the estimate. No surprises for me or my insurance. Techs- did a fantastic job! Limited Lifetime warranty on repairs. (Wish I had that from another Mesa repair facility. Different car. Looked good at first, now hood is warping and oxidizing). Interior of the car was protected during repairs. Any miscellaneous items in the door and console storage areas were placed in Ziploc bags and marked as to their location. Nice touch! 3 months later, the repair looks great, no squeaks, rattles, no issues whatsoever. I highly recommend Impact Auto Body!
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