I am sad that I will have to drop my rating down a star after being a regular here for 2 years, I really use to love this salon. Recently, I got some highlights and the color that I requested was an auburn highlight. The next day, I noticed that my highlights looked brassy. I called the salon and left a message for Mia. She called me back right away and she explained to me how she could produce more desirable results. After she "fixed" my hair, I ended up with a reddish highlight which I can live with. I hated going back to get it fixed because it's hard to fit it into my schedule, and just the fact that she did not care enough to do it right the first time.
I liked the haircut and I can live with what I have after the second attempt, although It's not what I wanted at all. I wish the salon and Mia the best. I will be shopping for a new hair stylist. Adios!