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| - Went in on a Thursday night based on raving Yelp reviews... Found out it was "date night" including an appetizer, 2 entrees, and a dessert for $25. I'm not one for cheap meals, but got excited as this was exactly what I had planned to order regardless. So I sat down expecting a good meal.
From the start: I was rushed to sit in the back of the restaurant away from other guests? But ignored this. Then we were provided with a newer female server who "knew nothing about the wines when I asked".. Interesting. Ordered a white zin for $6 a glass anyway, seemed decent, until I asked for a second glass. Another waiter filled my already half-full glass and charged me for another full glass instead. I explained and asked the manager to price adjust for charging me for something I did not receive-- they mocked me and refused.
As far as the food itself, the bruschetta was amazing. The spaghetti w/ marinara and meatballs and gnocchi were mediocre, very small portions (which isn't awful just fyi- but my grown boyfriend was still hungry after leaving), but not awful. I am used to true Italian food (grew up on the east coast where homemade Italian food was to die for).. This place is a let down. I asked to box my cannoli, but the server insisted she take it to the back and do it herself, and it was thrown by my server upside down and without the powdered sugar, choc chips, etc... Which my boyfriend specifically requested. Not that this is much of a request..... We got the complete opposite when we checked at home.
My biggest complaint is the service. I ALWAYS tip at least 20% as I have served and bartended for years... Here I honestly couldn't leave more than 5% as I was treated like scum and disrespected.
Also, I don't do negative reviews... But this place needs to step it up on customer service and charge customers for only what they receive. Best advice for Italian food lovers I can give- eat elsewhere where the owner appreciates good paying customers and values service!
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