Very disappointed with this shop. I did buy my bridal gown here which was beautiful, but the experience was definitely not what I had hoped for. I truly felt like each employee I came across, with the exception of one (I wish I could remember her name) did not want to be at their job. They pretty much seemed like they would rather be anywhere else. I felt completely rushed when trying on gowns, which sucks because it's quite a big decision when you are spending that amount of money for a very important day. Costume jewelry is overpriced, alterations are overpriced. Go somewhere else. My friend had her wedding gown altered here and they screwed it up twice! I don't know how it is at other bridal shops, but I think it's shitty that you are not allowed to return anything- only exchange and it's a crime how long they estimate it will take to get the gown you order, especially considering they are a huge chain!