Let me preface this review by stating that I have been to Jersey MIkes before and actually quite enjoy the food. My review is more or less in regards to the service. My coworker and I went here for lunch and this was the first time she had ever been to Jersey MIkes and it was my first time at this location.
When I placed my order I had forgotten that there was such thing as "Mikes way" and let me tell you that the lady creating the sandwiches let me know. I asked for a #6 with lettuce, tomatoes, oil and vinegar, salt and pepper and when I stated this the lady behind the counter rudely stated "you mean mikes way" I said sure but I did not want onions and she said even louder this time "so you mean mikes way without the onions.," again I said sure. I then stated that I did not want oregano. There was an order right after mine which was a #6 as well except this time the oder came with onions and oregano. At this point my sandwich was fine, but then when the woman began putting oregano on the sandwiches she went down the whole line (including mine) and put oregano on each one. I told her that was not what I ordered and rather than either starting over or taking off the lettuce which now had oregano all over it, she proceeded to swap my sandwich with the one behind mine, forgetting that that one had onions. I told the woman that I didnt want onions either and she looked up at me and gave me the rudest look from a restaurant employee I have ever seen. She the proceeded to take off the layer of lettuce and replace everything without oregano. The only thing that I can say for the service of this place were the two people checking people out who commented on my earrings (which made my day) and then guy cleaning the counter who was on his first day on the job, I can do with out the rude sandwich lady.