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| - Four months after getting married, I decided it was finally time for me to file my name change.
Friday morning, my husband and I got up super early, and made the journey down to the Social Security Administration building.
We arrived at 6:50am. Yes. I know that it doesn't open until 9:00 AM. I had made the conscious decision to get there as early as possible to wait outside, to alleviate the need to spend ALL DAY there.
I chose wisely.
We were the first in line for the card services (suite 100).
We waited patiently, and at about 8:45, the door opened, and a VERY rude security guard thrust a packet of papers at us, practically shouting: "These are applications for new cards. Take one and pass them back. and YOU need to move the line to the other side of this door so you don't block the other door!"
Slow down there, guy. I understand that you probably hate your job, but being rude to people who haven't done anything but stand on the wrong side of the door isn't the best way to start the day. Perhaps if you all had signs up, indicating which side of the doors you wanted the line to start? There were NO signs. There was very little signage period: several people had stood in the wrong line for an hour or more. I was about to start charging people to answer questions about which door was for cards and which was for benefits.
When they let us in, the security guard was standing there barking questions at us: "Did you fill out the application?" Yes. 3 months ago online, and I have it here. He directed me to the window I was to go to, but barely moved out of my way.
Dude. You're not a cop. You're a security guard. Stop acting like such a dictator with something to prove. Be nice, and people will be nice to you. And don't be a bully and not move out of the way so people can go where you tell them. Do you think you're going to be rushed or something?
Once inside, the process was quick and painless, and the lady I worked with was very nice. We were done within 3 minutes.
Hopefully I will never have to come back...but if I do, I hope someone brings the security guy some coffee and doughnuts. Maybe he'll be in a better mood and be nicer.
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