My Mom's 70th Birthday was today. I ordered flowers from Renee's last night online like I always do. I specifically asked for them to be delivered early as my mother had lunch plans 12:30 and they still weren't delivered. She's now gone for the day celebrating and didn't get her flowers.
Follow up....I'm happy to say that Renee's Flowers did deliver the flowers by 4:00 and did not charge me for the bouquet because if the mishap.
Thank you for making this right!