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| - It appears several other Yelpers have had similar experiences, so as a quick summation, it was an unfortunate swing and a miss. Inattentive, unhappy waitress, misinformation, lack of silverware twice, brunch food was "meh."
As a side note, parking is not great. If you're parked in the nearby ramp there is no option to leave a car overnight. Not a big deal for a brunch, but with several bars in the area this is concerning.
Full review:
Three of us stopped in for late brunch/lunch yesterday (Sunday of their week 3 open). Totally packed house with a forty minute wait time. Put in our name only to have the hostess tell us we could eat "in the bar area" if there was room. Three tables in the bar area were open and cleaned, so we sat down. A few minutes later our waitress approached and informed us that wasn't accurate, that these tables were part of the wait. We felt bad for cutting in line until two other groups did the same thing. The waitress later brought the hostess into our area and somewhat obviously scolded her in front of the bar area.
We ordered drinks (the beer list and bloodys are not skimping, which is a pro). They appeared rather quickly, as did the appetizer. However, we had to ask to receive napkins and silverware which didn't appear until the appetizer had been out for several minutes. After collecting the dishes and forks (a timely busser), the waitress also neglected to bring us new silverware with the meals.
The food was fine. Smaller portions for some, though seemingly not all. It wasn't anything I'd be really excited about, especially with Hubbard's, Brasserie, and Vintage all in the area.
A slight additional annoyance is the ladies' room downstairs - no soap and a paper towel dispenser that literally had to be slammed in order to work (demonstrated by a staff member).
Still, as the Milwaukee location is so much more to liking, I'd be willing to chalk this up to a newly opened place working out the kinks. The ambiance is stunning and the beer list is stellar, so that alone is likely to get me back...pending we get a different server.
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