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  • Great Tool Rental, Unmotivated Pro Desk So this is my second review for this particular Home Depot store. On my second trip and I wanted to return a sheet of plywood and a few little things that were left over from a job site that I didn't want banging around in my truck for the rest of the day. Normally you go into the pro desk when you are a pro customer and they handle all of this for you as well as the new stuff you need for your next job. This is the first Home Depot where the lady at the register was not interested in bothering with me at all. She sent me down across the store with the lumber and a few supplies I wanted to return to go to the regular returns I'll. But all the Home Depot's I have been to this is the first time someone just didn't seem interested in bothering helping me. The young man at the return desk was very friendly and helpful though. He got the job done with a smile and was very polite and I was on my way. Another good mention for this store is the older gentleman who was in the army that works in the tool rental department. He was extremely friendly, super professional, and an overall pleasure to do business with as I rented my floor grinder for the day. This goes to show that there are some good people at the store but maybe some people just aren't as motivated as others. So the young man at the returns station and the older gentleman into a rental and the store an extra star from my last review which was another disappointment. So good job to the two guys who did a good job. First review: I just wanted 4 new doors Too Slow, I Gave Up... The Home Depot website crashed I was trying to get some prices on new doors. I drove by and thought I would pop in to Home Depot and get some door prizes quick and easy. I journeyed back to the door and window department where there was a girl and a man sitting in the department doing something or other. The girl apologized a couple of times in a row for the wait. They told me it would just be a minute then they walked away and I never saw them again. I gave up since I have more important things to do with my day then wait for a half an hour at Home Depot for someone to talk to me. It seems Home Depot's everywhere are sliding downhill and it takes too much effort to get people to assist you now. It was not always the case...
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