My wife just lost her job. So, the last thing we need is an expensive car repair to put us further in the hole.
I took the kids to swim practice last week and returned to discover a river flowing from under the hood of our older Taurus. As the family daily driver, it is indispensable. I had it towed(hat tip to AAA) to Taylor's as they are right down the street from our home and had done work on the vehicle once before. By noon the next day, the diagnosis was in; a cracked radiator. Oy! I could almost see the dollar signs flying away.
Brian took the time to listen as I explained our situation and our dependence on the car. He found every possible way of reducing the cost of the repair to get us on our way without compromising quality and without breaking the bank. Wow! You sure don't see that every day. I called another local repair shop just to see what they would charge and they wanted over $125 more.
Taylor's just earned themselves a very loyal customer. Thank you, Brian!