I had been in an (almost hit-and-run) accident at a parking lot in Santa Barbara that left the left side of my rear bumper with a large dent. Fortunately, some good Samaritan saw the whole incident and talked the person who hit my car into growing a conscience and calling the cops. The insurance company of the person who hit me estimated the damages to be at $703 to replace my bumper entirely. Now, I had been putting off taking my car to a body shop for an estimate almost two months now, for fear of knowing how much more I'll have to pay out of pocket since insurance adjusters almost always underquote you.
I finally gathered up the courage to take my car here on Monday afternoon, and I was pleasantly surprised. Don quoted me $50 less than the insurance company paid for the damages, even before he found out that they were paying to get my car fixed. I felt comfortable when he assured me that he's gonna get an authentic Nissan bumper and not one of those aftermarket parts that you can get for cheaper. I felt so comfortable with him and his wife Le, that I didn't bother going anywhere else for another quote. I was very happy with the price they quoted me anyway.
Fast forward Tuesday afternoon, I get a call from Don saying the work is done and my car is ready for pickup. Le promised me that she would bring the price down to $600 if I paid in cash, which I did. I ended up keeping $100 in my pocket. I'm glad to have encountered such honest business people and would gladly recommend this place to anyone close to me. I'm happy that I chose this place to get my bumper replaced, and will definitely be coming back here if I ever need to again, but I hope not.