As a long~time customer of this place, un4tun8ly giving my lowest rating thus far. Even though most other Xs have been good overall, this last time has changed my feeling about them. Over the wk~end, I had a craving 4 some chinese so an order was placed 4 pick~up instead of the usual delivery 2 avoid a tip as I had no cash on me & I don't like adding tips on cards. I had an associ8 go pick it up & when I asked 4 my receipt, I knew the total charged wasn't right (nearly $10 OVER) so I called them.
I asked 4 the amount of each item that was ordered as it wasn't reflected on the receipt & the menu I was ordering from had outd8ed prices. Even so, calcul8ing the correct pricing it was still way over & then was told they charge 12% tax... Uhm, WHAT?? But even w/ that OUTRAGEOUS amount, some1 got paid about $10 tip for a PICK~UP order!! (Either that or I'm missing $10 worth of food I didn't order). They were given a chance 2 correct it & didn't even offer ANY rectific8ion.
I strongly feel that it doesn't matter if they knew this order was from an old~timer patron or some1 new to them (since I had some1 else picking it up) ~ if this is how they conduct business, I'm afraid I have 2 take mine elsewhere! @ least then I can get what is paid 4 instead of being ripped... EXTREMELY Disappointed in a place I USED 2 Like & frankly I should have disputed the charges on my card but they're losing much more than that in the loss of my business & what I've brought them... ;-(