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| - I have been going to this office for a few years, and for some reason I have never thought to review them on yelp. Weird.
Anyway, the front office staff is friendly enough. I can usually get an appointment within a day or 2. I was unique with some of the paperwork I had to provide for my school, and the office was always extremely accomodating with short notice or allowing me to pick up a note without an appointment, or just calling up and explaining what the school needed and they would call me when it was readt, etc etc
I recommend Dr. Whipple. He is super nice. He spends time with you to answer all your questions. And, being a nurse, I find him thorough. There have, also, been a few times where I asked for a certain test to be done, and he will order it.
I, also, like that there are some things done onsite, which is convenient...such as X-rays and ultrasounds.
The negatives for me are they weigh you in the hallways out in front of everyone. And, I just feel like, for a lot of people, this might be something they want to keep private. They, also, close early on Fridays...I think at 3:30p.
Also, the last time I was there I left a class an hour early so I would be on time and arrived at 3:15 for a 3:30 appointment. I did not get called to the exam room until 4:30. Then I waited another 30 minutes for the doctor to actually see me. I didn't end up leaving until 5:30. I had to cancel dinner reservations for 6:30 because of this. And, NO ONE apologized. Totally unacceptable. I was beyond irritated. What was weird is there were only of us waiting to be seen by various docs...so it wasn't like they were crazy busy.
Lastly, pray you never need your medical records because Jacqueline in that department will do everything in her power to not give them to you. I called on April 1st and faxed my signed request. I got no response for a week, so I called to get a status update. I was told my request was never received even though I had my successful fax confirmation. I refaxed my request on April 22 then called to confirm it was received. I tried explaining that I was working with a deadline from my insurance company, and because my 1st request allegedly wasn't received, now I had even less time. For whatever reason, this passed Jacqueline off. I honestly can't think of another instances where someone was this mean on the phone...seemingly for no reason. It was indicated to me in so many words, that because she could make me wait, she would make me wait. As of May 13...still no records. Thanks, Jacqueline!!
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