This salon is beautiful, clean and had a professional ambience. That is what the 2 stars are for. The staff is there to do there job averagely and rip you off completely while they do it. I have been to top salons all over Toronto and have never been told once price and billed another upon leaving for reasons completely arbitrary. I will never return. (It was for a Brazilian. Average results. Lied to about the price. Bitchy customer service - and I know bitchy!)