Super packed! I like that they give you a schedule for the busiest times so you can avoid the crowds if you want. I never received a tour of the location, which I expected when I signed up. Also if you sign up online using your credit card it will let you, then later it will reject your payments because they only except electronic funds transfer. If and when your payment is rejected there is an extra ten dollar charge. If they don't accept credit payment then you shouldn't be able to sign up with it. With all that being said it is still new and clean which is nice.