So, having never seen Dr Patel I have no idea what the practice is like, but the receptionist was the rudest lady I have talked to in the phone in a Long Long time. When she answered the phone she already sounded annoyed. I told her I wished to make an appointment and her one word response of "name" was full of pure ire. I would have told her I was a new patient if she's literally given me seconds before cutting me off to ask for my name. So after we struggle through spelling my name she asks me for my insurance and I tell her. She says they don't take it, and doesn't even let me get to the PPO part where you can see people out of network. Maybe that doesn't matter, health insurance is weird, but that's kinda what I thought he point of a PPO was. But I would never go here anyway purely based on how much she obviously dislikes phone calls or people or whatever. Maybe she was having a bad day, but my instinct leans toward no and she's just frustratingly brisk.
*Update! Just checked through my insurance provider and guess what- they totally are listed as taking my plan. This lady doesn't listen and appears not to know her stuff*