If you've had 4 years of high school math, trust your instincts. I did my research, made my reservation online. Went to this location to pick up the truck I had reserved. The guy behind the desk was all like what the heck, you did this all wrong, here I'll fix it. Why did I trust him? I should have trusted basic math of addition, subtraction, multiplication and division. I let them change my reservation thinking wow, he's helping me. I was an idiot. They cost me an extra $800+. Do not rent from this place, they will screw you over.