I'm seeing a lot of low rating for Pain in the Pipe and my experience with them was so far from a one star rating I was compelled to put my review up.
I live in a 10 story condo building close to the strip and the whole building is being re-piped. It's a huge job and they are expected to be here for over a year. To cut the cost down for us all the tenants in the building have agreed to be present and stay in their units while the work is being done. I have to say I was a bit nervous about that only because I work in construction so I'm aware of all the chaos that goes on during a job. Mine was the first unit that they worked on. On the day before the work was contracted to start the owners of the company and crew came in to explain everything that was gonna happen and said if I had any questions or problems not to hesitate to let him know directly. The next day, right on schedule, as they worked I stayed in my unit. The work would continue for the next 3 days. The noise was bearable, the traffic through my unit was limited and the guys working were pleasant, informative and went out of there way to make sure the experience wasn't a complete nightmare. I've had a couple plumbing problems while they have been working on the units above me but they were taken care of immediately, one of the times being on a Sunday at 8:30pm. These guys will be here for a year going from unit to unit giving us new plumbing and from what I have experienced, seen and heard from other tenants... so far this company has gone above and beyond.. 5 star service all the way.