I really hate using the ASU bookstore! The have all these employees and everything is still crazy, hectic, and unorganized. To start, a bunch of classes have custom books that can only be found at the bookstore and of course, are extremely expensive! I ordered a book online and received an email saying it's ready for pick up. I waited 30 minutes for them to find the book after I gave them my order number. Countless people had come and gone by the time I actually got my book. They made the process that is supposed to make the buy/pickup of the books easier and made it such a hassle.