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| - I will never go to another bike store as long as this one is within a 100-mile radius!
I went into Bicycle Vibe the first time, a little bit intimidated. I have been to several other bike shops where it seemed the staff was on an ego trip. At other shops, I have often felt uncomfortable asking questions or even admitting I didn't know something. BV is SO not like that.
Amber, the owner, is not only completely approachable, she's funny and warm and makes me feel like there's nothing I can't ask, or that's a dumb question. Kevin came out and actually installed my bike rack on my car (he had time - I wouldn't have asked if he was crazy busy, which he sometimes is), and Bob has taken tons of time to help me with route questions, and has really gone the extra mile to help out. There are some other really awesome and friendly staff members, too, and I apologize for not knowing their names, but I have never left BV feeling like I didn't get something fixed or answered, or that I made a bad purchase.
I am so glad this business came to the north valley. We desperately needed a bike shop in our area, and not only did we get one, we got a fantastic one!
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