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  • Came in here earlier tonight with my girlfriend for some sweets after dinner, and quite frankly it was subpar. My girlfriend got vanilla ice cream with blue raspberry cotton candy, and that was nothing to write home about! I got the Cookie Monster toast, and was informed that it was going to take 10-15 minutes to be made and I had no issue with that whatsoever.... that is until it took 45 minutes, now I wouldn't have had an issue if I was told 45 minutes.... I went up to check after 20 and was told "it's almost ready" Low and behold it took another 20 minutes!!!! By the time I got it, I was a little irritated but considering the fact that I love my sweets I was hoping it would be worth the wait.... Sadly it wasn't, don't get me wrong it was good, but not great! From what I could see they had a steady influx of guest, but it wasn't overly busy so I was super confused as to why it took so long, so as I ate I observed the staff and let me tell ya, they have a complete lack of urgency, I mean I understand things take time but from the look on peoples faces and from what I could over hear a lot of them were waiting a lot longer than they were told as well.... Hopefully it was just a rough night, because I would love to be back... but not for awhile, hopefully they get some better workers in this place.
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