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  • I have a flat roof, therefore, no attic space. I heard activity in my master bathroom around the vents; it worked it's way around to the front of the house and decided it liked it there best. I had recommended this company to a neighbor of mine, who was completely satisfied with them. I would have used them initially as well except the cost he told me they ended up spending was around $650!! WHOA!! And double WHOA!! That included, I understand, trapping, smoking ($250), eradicating, repairing the drywall that had to be cut and painting. So I went with another company initially. That company set bait stations, which to me meant the animal could eat the poison and go somewhere to die. UGHHH!! if that "somewhere to die" location happened to be in my ceiling area. (Remember the flat roof??) I had a problem a few years ago where a couple of dead rats fell down my dryer vent. I covered all of the vents on my roof -- except one that was hard to get the hood off; therefore, I didn't cover it. Fast forward a couple of years and I hear the activity mentioned above. I did the bait stations a few days and decided it was for the birds and I bit the bullet and called CritterTech. Jason, one of the owners came out. Looked at my vents. Set a few traps around the vents at no cost. He told me I could check the traps myself and reset them or the company could do it, which I gather they only come out once or twice a week. Maybe once? I figured I was going to check them once or twice a day so I'd do it myself. I did that for a couple of weeks and I could still hear something. I called and had them do the smoke test. Scott, the co-owner, and his sidekick came out. Luckily, there were no breaches so it was a matter of resetting the traps and being patient. I was patient and my patience paid off. I hear nothing now -- knock on wood big time!!! -- so I covered the one remaining uncovered vent and hope never to have that problem again. And, yes, I caught a total of five or six rats, but who's counting. Being a Realtor, I am called on to refer vendors. Will I be recommending CritterTech again? You betcha. In fact, I had referred them to check on a house I had listed where I could hear activity in the ceiling.
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