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http://www.openvoc.eu/poi#funnyReviews
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  • I had met the owner from business meetings we both attended but I had never used them. Then one day sombody threw a rock through my office window. It was the week end and I called ABC. They gave me advice and responded emmidiately. Unfortunatly the building owner wanted to use somebody else and it took several days. In addition the window was not the the right glass the first time. I should have insisted on using ABC. Go forward a couple of years to a week ago. I broke the glass top on my desk. (No I am not going to tell you how that happend.) I called and met ABC with a corner from my desk top and measurements. Their office called the next day and asked about what bevel I wanted and some other details. I got the glass today and it is an exact duplicate of the original. It fits perfectly and looks great. I want to address the price issue because another poster felt ABC might be a little higher priced. Here's the deal. You can shop all day and do internet comparisons and you may find a cheaper provider but in the end isn't it about the quality of the job and the integrity of the people you work with? If you answered no to that you are making a mistake with your money and your time. ABC did this job perfectly, on time, on budget, at a price well within the market for these jobs.They did not have to do it again and I did not have to return anything. I didn't have to argue about it and everybody I dealt with was pleasant, understandable and intelligent. I have had two car windows replaced in the last year by different companies approved by insurance. In both cases they did not show up on time, made errors (that gooy sealing stuff all over the dash) and didn't seem to care if I was a customer or not. Your time is worth something and when you waste time on looking for the cheapest provider you almost guarantee less quality and waste your precious time. Another way to look at that is your time is your life being spent. Do you really want to give up any of your life arguing and searching for cheaper deals? Look for people you can trust who value your life as you do and then use the time you saved taking annoying pictures of your grandkids. Did you notice that Lori responds to Yelp posts? Both good ones and the ugly ones! How many businesses do you see that do that? It means they care and they pay attention to customers. Do yourself and your life a favor and call them when you break something glass.
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