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  • Can anybody tell me why Charlotte is so far ahead of NYC in terms of airport efficiency and satisfaction? Regardless, I have absolutely no complaints about this place, and here are seven reasons it's my new favorite airport: 1. Free and functional (the latter is extremely important) wi-fi. 2. The concourse is clean, bright, and full of nice folks who want to provide help. 3. The signage is clear. 4. US Air did its best to delay me, but my checked baggage was ready in seconds. 5. The rental car shuttle departed immediately, despite us being the only people on it. 6. There are rocking chairs. 7. I only had to elbow one old woman in the head to get through the crowd (clearly everyone else learns quickly). Also, Charlotte appears to be lightyears ahead of us in eco-friendly technology as well. Bike shares, solar-powered parking meters, electric carports, recycling bins everywhere...in the airport in particular, I appreciate the reusable water bottle taps at the fountains. It means I don't have to do that tilting fill where I can only get the bottle up to 70% tops. Next time I have to come to Charlotte, I won't complain nearly as much.
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