I got a facial and bikini waxing at the Queen W location and left impressed. They are professional and friendly. Highly recommend their waxing!
The only part of the experience I didn't really like was the layout of the front room..it feels like a kid's cafeteria or something because they have long manicure tables everywhere - sort of odd! But the back rooms are nice because they're private and have tvs! I'm a sucker for a tv during a waxing :S