I can't say anything bad about the food and didn't notice anything bad about the washrooms. It's not the expensive prices that make this place bad, IMO. Afterall, there's lots over priced places with delicious food in Toronto. IMO, what makes this place bad is the owner. He's just not nice. If one brings in unwanted food or if some old lady puts her bag on his table, he just goes APE! Most restaurants don't allow foreign food. Fair enough. However, there's always a more tactful way to deal with the situation that doesn't involve yelling and screaming at some low income senior citizen. If you want to wait for your date to arrive before ordering, even she's just 5 minutes from arrival, he kicks you out or forces you to order. Other places allow you to wait. Heck, I've been to Jack Astors and they've let me wait 30 mins for my date to arrive. The thing is, he doesn't go out of his way to make people WANT to come to his establishment. Those people who bring outside food and that old lady who puts her bag for a second on his empty table or even that young gal waiting 5 minutes for her godmom to come and don't want to drink coffee before her arrival are all potential customers. Smart managers know that.