I've come here 4 times (the location is really convenient for me), and they have gotten progressively worse. One visit I experienced wrong colors consistently being used despite correcting them on the number of the bottle they pulled 3 times. My fourth and final visit entails sitting down, having four of my nails pulled off, hands soaking fully in acetone for 20 minutes, only to have the person doing my nails says "Okay he'll take care of you," pointing to the guy at the next station who just started a gel manicure on someone else. Don't accept an appointment if you can't actually do it. They are notorious for taking any appointment and then making you wait 20 minutes when you arrive.
Oh. And I'm typing this ridiculously long review with STILL WAITING for the, "He'll help you," guy to be done with his other client.
Enough is enough. Never coming back. And you should avoid it.
I will add I did get 10% off in the end, which was appreciated as a gesture, but honestly it didn't change anything.