Having such a problem with First American Home Warrantee, the office folks at AC Guys have put up with my almost daily calls to see if the idiots @ First American have come through after 40 days of waiting for the parts to have my freezer fixed. Got so tired of waiting I went out and bought a new refrigerator/freezer. Still waiting for the original to be fixed so I can donate it to charity. Still waiting but a little less stress. Thank you AC Guys for your patience with this service order, you've been wonderful.