In general old town has guaranteed customers... so therefore service I don't expect 5 star rated waitress or bartenders.
A new waitress was there TONiGHT March 17th 2018... 1) she was not able to make my drink correctly 2) she bought 2 drinks of the second one when I ordered 1.
Being civil i informed her what she didn't do right without drinking the drinks at all ... she spoke back ......sorry that's what I herd so I it must be Paid She did not attempt to correct my drinks at all ...and two minutes after she asked if I was the complainer type?
I was contacted by riot/el Helfe team.
I am so appreciative of the interaction. They addressed the issue. I am looking forward to returning to el Helfe with all my friends and family.
I am grateful of the relied CustomerService service and am sure this pass experience will be rare.