This place is good because the kids just love it. I also appreciate that it is clean. It used to be a lot better when the staff working would play with the kids. The people who worked there last summer were great with the kids! This year the staff disengaged and just ignore the kids. In fact my friends and I suspected one employee might have been high because he hid between two inflatables the entire time we were there. The other downside is how they run the "open jumps". They have times posted on their website, even have a daily calendar, but without any notice they close open jumps to the public. In just the past month I have been there twice for open jump and then turned away because they closed to the public. WTH!? How discourteous to your customers! Clearly, they don't take their customers seriously and value their time. Besides annoying parents, they disappoint kids. They have an event calendar- they should use and update it!