We called Arc Electric randomly after doing an on-line search and reading reviews. We had them come out to look at some needed work on a newly purchased property. Alex came out and took a look at the work to be done. We liked Alex and were ready to review the estimate and go forward with the work. After he pulled away from the property, saying he would get us an estimate that afternoon, we never heard from him again. No estimate, no e-mail, no response to our calls or text. Weird.
I would have rather heard he wasn't able to do the work or it didn't fit his schedule or something so we wouldn't have wasted 3 days trying to track him down.
We hired another company and completed the work easily and quickly.