So our last time we visited we had a hair in the teriyaki chicken bowl & were told that our next order would be on the house. We called in because we were in the area & apparently they said that we weren't in the system.
The attitude from the girl on the phone was also unnecessary. If you want to maintain customers don't you think you should maybe follow through with what you say.
Unless the manger calls back to comply with his original plan I don't plan on returning.