Rodney and the entire service department at Midas treated me very well after nearly being taken to the cleaners at the last place I took my car, and explained that I didn't actually need anything, and didn't charge me even though they had my car on a lift and taking everything down to have a look at my brakes.
not to mention the quote for the service was 1.5x less than the last quote I got for rear pads/rear rotors.
They single-handedly have gained my business with this one transaction. Couldn't be more thankful!