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  • In response to my previous review, I received the following email from Ann. I am revising my rating, though I have decided to seek out a stylist closer to home. I do appreciate the professional way she handled this. "Good Afternoon, I just wanted to reach out to you and offer up my apologies to you on your experience with me at the salon. While timing is always difficult because of people not showing up or coming late I do try my best to make my clients feel welcomed and pampered. Which apparently was NOT your experience with me and that is disappointing to both myself as I know it was you. Please let me offer you an olive branch and do what I can to make it right.. I would like to offer you a FREE hair cut and Style at your connivance. I can promise you, that YOU will NOT be disappointed and will wish to return to me from this point on. During the coupon process it has been more than a challenge to get everyone in, make people happy, and keep everyone on time. I am over that process now and I would really love to keep you. Really hoping we can work this out and I apologize A bunch. Sincerely, Ann Hughes"
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