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  • This was the WORST business I've ever interacted with!! I tried to rent a specific water slide/pool for my son's birthday party. The lady told me they were sold out of the one I want to for day, so she recommended another water slide. I agreed to rent it. I was told that they would be there between 12-12:30 to blow it up. They finally showed up at 1:15, after all my guests (43) kids had arrived. I asked them what happened, and they laughed and said, "got stuck behind a train."( I didn't know we had a 45 min train delay on Sun in Phoenix.) By the time everything was ready for the kids to go on, it was 2:00. Within 10 min of the kids playing on it, the pool water was completely drained, and a huge leak was revealed. I had to call all 43 wet, disappointed kids back in. My friend called Bounce Then Slide and said that the whole thing was a major disappointment. The guy responded back to her, "Well lady, ever since Obama's been in office, the whole damn country is a disappointment." She was dumbfounded at his response. They came to pick up the water slide in the middle of the party. They gave my money back, except for the deposit. (which I am still trying to get back) Then, on their way out the door after packing up the leaky water slide, the staff started handing out business cards to the kids and adults that were at the party. I have to laugh, because I guess that was their way of saying, " Here's our company. Make sure you see our name and never call us. " lol I have never written a review on here, but this warranted one, for sure. I'm just a mom who wanted to have a great birthday party for her son, and it ended up being a nightmare! Do yourselves a favor, and don't book Bounce Then Slide for your upcoming event.
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