Whoa! We made an appt online 2 days ago to bring in our car for a new tire. Came in at 9:45 and we are still waiting 11:30ish. The guy rep said an hour after waiting they don't have the tire so they have to get it at discount tire and it's taking too long. Since when does a customer have to wait over 2 hours to get a new tire? BAD BAD service!!!!