My wife and I stayed here in Dec 2014 and every aspect of our stay was horrible. Where to begin?? Vehicles backed up into the street waiting to get into valet area. After finally getting to the valet area and unloading our bags we checked into our room about 9PM on a Friday night. Got keys to our room and bell person took our bags. Proceeded to our room only to find that the bathroom was all torn apart because the plumbing was in the process of having repairs done. Called front desk and they told me they'd figure out another room to give us. After about a 10 minute wait they called and gave us another room number and was to send the keys up with the bellman. OK so got moved to second room. It was filthy and appeared to not have been vacuumed. Hair balls, hairpins, pop/beer can tab, pieces of paper, room key from previous guest, and a plastic shot glass on floor. I called housekeeping and they sent the housekeeping supervisor Doug Filter (sp?) up to look at room. He agreed that the cleanliness wasn't up to gold nugget standards and that the room would be cleaned that evening. Wife and I went out for a bit and I returned to the room. Maid had already re-cleaned our room and was cleaning the room next door when I arrived. I went into the room and it was slightly better but most of the debris was still on the floor, including the shot glass. She came over and asked me what I thought of her cleaning job and I pointed out the plastic glass on the floor. She told me the reason it was still there is that it wouldn't go thru the vacuum. I went directly to the front desk and told them about what just happened. They said they would credit me either $15.00 off my bill or a $25.00 food/beverage credit for all my inconvenience. I thought this was pretty pathetic and I didn't want either one..just a clean room. Stayed there for a total of three nights and the floor was never cleaned any better.
On the second night of my stay I pulled into the valet area (after waiting out in the street in line) only to be told valet was full. I explained that I was a hotel guest and they told me it didn't matter. There was no room and I would have to self park. I have stayed at a lot of places in Vegas and valet has always been available to hotel guests.
This motel tries to disguise itself as a real classy place but after our experience we will NEVER be back!!!!!