I usually don't complain and am easy going but what happened to me at this place was absolutely unacceptable! I had a reservation for 3 at 7:15. We weren't seated until about. 7:30 and placed out order around 7:45. At 8:40 we asked our waitress where our food was and she said she'd check. Came back a couple minutes later saying it would be just a few more minutes. Come 9 we still had no food. In the meantime I watched 2 other couples be seated AND get their food while we had nothing. The manager was a spineless guy who was so uncomfortable with confrontation I almost felt bad for him. Anyhow at 9 we got up and left. They offered us our meal for free but considering it still wasn't ready we just left.
I almost feel bad writing a negative review because the food may have actually been good, however, we never got any but the horrid service forced my hand.
We called up Pusadee's and they were sympathetic and were more than willing to take us even at 9:20 (considering we had to drive there from where we were at).