I am extremely satisfied with the job that this company did repairing my Hoover upright vacuum.
From the initial phone call, you could tell that the owner is a no-nonsense expert in his field. When I first brought the vacuum in, he had the perfect opportunity to sell me a brand new vacuum. I even asked him if my 2 year-old unit was worth repairing-I would have bought a new one from their vast selection of new vacuums. But, he told me it was worth salvaging. So, I left it for repair.
The repair was timely and my unit was cleaned to perfection, suction is fully restored, dirt sensor works again. It is like having a new unit. He stands behind his work too. He made mention of a one-year warranty on his repair service.
Who does business like this anymore?
Certainly in the top ten of excellent, professional customer service experiences. Class act.
I would recommend to all, period.