Friendly enough service (especially since they're busy most of the times we go), fair waiting times for food, prices a bit high, but consistently yummy food. I find their portions of bimbimbap a tad small compared to most other places though. I recommend the Seafood Hotpot and the LA Galbi. (: Good selection of fresh side dishes (caramellized potato, japchae, kimchi and radishes, fishcake, beansprouts, etc.) that are refillable upon request.
Their KBBQ is ~okay - better than Chako's for sure, but marinade-less so not as good as Seoul Garden's (at Market Village). Booth seating is slightly uncomfortable despite the cushions they place on the benches. Clean and not crowded environment.