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  • I gave this place a 2nd chance since last time the manager reached out to me via yelp and was nice but boy am I sorry. I wish I could cancel my prescription, take the glasses back, and go somewhere else. I visited this place last 7/28/16 Thursday and i was met by a young lady named Stephanie, she was very pushy for me to upgrade but I told her I didn't want to. I know that is her job but when the customer says "no, I don't want to see the glare free lenses" then u should not go get them. A no means no lady! Then she tried to sneak the extra in store warranty but I also told her no so she was upset. She said "let me check to see if these are on "back order". She then told me I could pick up my new glasses on Monday Aug 1st after 10am. I went home and I thought that the conversation was odd so I called and Kate told me the glasses were ready. Ha! I knew it! I could tell that girl was just mad. Also, the lady Care that answered the phone was very tacky and unprofessional talking to me on the phone. I highly recommend you skip this place.
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