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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-11-05 00:00:00 (xsd:dateTime)
itemReviewed	Buca
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	3 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	This is my third time coming to Buca but first time writing a review on Yelp. If I wrote a review based on my last 2 visits this would be a 5+ star review. However unfortunately for the restaurant I'm writing this review based on my current visit. I came here for my 40th Birthday dinner with my aunts. This was my top pick so I wanted to come here for my birthday. From my past visits the service was impeccable and my main server was always so nice, helpful and friendly. This time the server who's this tall blond lady was a little rude. She seated me while I waited for my aunts. She knew I was waiting for more people to come and they were running late but she came to me twice asking if I wanted to order. Obviously I'm not going to order until everyone arrived. When they finally arrived only 10 mins late I asked the server for her advice on the meats and cheese to get on the charcuterie board but she seem impatient and short with me. She's like "I don't know what you like". But I wanted her opinion as to what's good. Shouldn't she be the one explaining the menu to me?! In the end I ended up making an executive decision because she couldn't help me and choose some random stuff. When I asked her for recommendations for the mains her answer was just get the dishes that's always on the menu, she said it's always there so People must like it! In the meantime not answering my question as to what was in entrees. Later on in the evening I was on the phone but I heard my aunt asking our server what they do for Birthdays. I looked up from my conversation and saw the server ignored my aunt's question and walked away. We got fed up and when asked for the bill it took her forever to bring it to us. All the while the assistant servers were amazing and brought us water refill and chilli sauce when asked so quickly. I felt like the assistant servers were so much better than our server. We hope they get some of the gratuity we gave the main server since they deserved it more. So enough with my complaining about the poor service from this one individual. Let's talk about Buca. The restaurant is in the basement so cellular service is very slow. However you're having a nice dinner you shouldn't be on your cell anyways! The decor is very romantic and dim. I ordered the peach Bellini which was yummy. We shared the charcuterie board with 3 meats and cheeses and the baked olive with pork(a must have side) so delicious ! Mains we shared between the 3 of us the funghi mushroom pizza ($30)( I order this everytime, it's amazing), also the pigs blood spaghetti ($24) and Bigoli ($22). Both pasta dishes and pizza were amazing. After the main server ignored my aunt about the Birthday comment we decide we had enough of this poor service and forgot dessert and go to The Shangri-La Hotel for dessert instead. I was so excited to come to Buca and although the food was still out of this world the service for this visit left a bad taste in my mouth and ruin my Birthday dinner! That is why I gave Buca a 3 star instead of 5. Our server ruined Buca's perfect grading!! I think service is just as important as the food. I'm not sure if I would come back again with the poor service we experienced by our server. For the price we paid I'm sure there's better Italian places out there that I can go to. Like Gusto 101 across the street or Terroni's which are my other two favs with amazing service consistently. It's really too bad, since it was one of my aunts first time to Buca and I was ranting and raving about how great it was and it turned out she had a poor experience. Goes to show how important it is to hire great people these days.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Maia

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