I want to be clear that I am just reviewing the lunch I had yesterday with my mom. Open Table wasn't working Sat evening for Sunday reservations so I called Sunday morning to reserve a table for 2 at 12:30. We arrived close to 12pm. Our table was empty but we weren't allowed to sit because we were too early. I have a cast on my leg and basically had to beg to get permission to sit down at our table and wait. The host said we would be allowed to order our lunch at 12:15. However even though we asked our waiter for tea at 12:15 he refused to bring it until 12:30. Our meal arrived at 1:20 and was ice cold, like it had been taken out of the fridge. And my eggs cooked improperly. So disappointing. There was only an acting manager on and she said they didn't have enough staff. They still could have let us sit at our table without a problem and brought us some tea. And my meal didn't need to be poorly cooked and ice cold. They offered to comp our meal but that didn't make me feel like I want to go back.