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  • I really like Chatime and frequent a lot of other bubble tea locations in the city, but I have to say, this one is really lacking in comparison. The staff quality and knowledge is extremely inconsistent, some days they are really organized and efficient, and others it's pure chaos. It can be a really busy day or a quiet one, it makes no difference. They ran out of pearls the other day at 3pm in the afternoon on a Saturday but weren't telling people until after they ordered, which is strange. Also the food case is poorly maintained and looks gross, despite desperately wanting to try their macarons, I don't think I ever will. I will never sit and stay at this location either because their seating areas are often messy and un-wiped, and the bathrooms are pretty gross. That said, it all tastes as good as any other location, the staff are never rude if they aren't very helpful, I just wish this one was more consistent to the brand.
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