I was there at 12:15 today. I was told to wait for 15 minutes for a table, which I am fine with. At 12:30, a table was available, but the customer showed up with their reservation. The server told me that they made a mistake and the table was not available for me. I understood, so I ordered for take-out. Then, it was 1:15, about 45 mins after I ordered take-out and I was told I had to wait for another 15 minutes for take-out. I only ordered for 2 Teriyaki Don. Then she came back and told me that the rice was undercooked. At this point, I was fed up and so I asked for a refund and left. Making two mistakes in a row with the same customer is unacceptable. By the way, they did not even say sorry. I went to J town instead and got the same food in 5 mins after I placed my order.