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  • Very disappointed in the treatment we received at FTC. Not only did we see the doctor only twice in 3 months, our treatment felt like a one size fits all. Dr. Craig talked extremely fast during our initial consultation and the nurses were not much better at making sense of the treatment ahead. My first month of treatment I felt pretty lost and it never got better. My first visit I was left waiting for 30 minutes before being seen. My first IUI appointment I waited over and hour before reminding the receptionist I was there, and was left waiting yet again over 30 minutes after the procedure because I was told someone would come tell me when it was ok to stand and leave, which they didn't. With the exception of the ultrasound tech, none of the staff seemed to care about how emotional of an experience this is for patients. If you are never going to actually see the doctor, you would think at least the staff would be more helpful and caring. We decided to go to a different doctor after our experience with Dr. Craig and I can say that the difference in treatment was night and day. I had a full hour consultation with our new doctor, saw him over 6 times in one month for ultrasounds which he did himself (Dr. Craig's office only performed one each month), was able to come in on a Sunday for treatment because it was necessary with my cycle, and was never once left waiting to be seen. We did not hear back from Dr. Craig until our current doctor sent a request for my medical history nearly 3 months after we stopped going to FTC. Not only is our current doctor more helpful but he is more affordable and has given us an all around better experience. I highly recommend doing your research before coming to the Fertility Treatment Center, I wish I had! There are better, more affordable alternatives out there to help you make this difficult experience a little easier to handle.
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